In my recent article Understanding Citrix Latency Metrics to Troubleshoot Remote Worker Issues, I explained some causes to “Citrix is slow” complaints and delved into the latency metrics that are available to assist with troubleshooting. Another area we can look at is the ICA/HDX virtual channels, which provide the functionality and communication required between a … Continue reading How to Prove User Behavior is Root Cause of Citrix Latency using ICA/HDX Channels